Privacy Policy
Tasmanian Photography Tours
Tasmanian Photography Tours respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, make a booking, contact us, join our mailing list or participate in one of our Tours.
Information We Collect
Depending on how you interact with us, we may collect information including:
- name;
- email address;
- phone number;
- billing and booking information;
- emergency contact information where required;
- dietary requirements;
- accessibility requirements;
- information relevant to safely providing a Tour; and
- other information you voluntarily provide to us.
We only seek information that is reasonably necessary for us to provide our services or operate our business.
How We Use Your Information
We may use your personal information to:
- process and manage bookings;
- communicate with you about your Tour;
- arrange accommodation, meals, transport and activities;
- respond to enquiries;
- process payments;
- provide customer support;
- meet legal and regulatory requirements;
- improve our services and website; and
- send marketing communications where you have consented or where otherwise permitted by law.
Payments
Payments made through our website are processed by third-party payment providers. Your payment details are handled by those providers in accordance with their own privacy and security policies.
Tasmanian Photography Tours does not receive or store your credit card details.
Third-Party Suppliers
To provide your Tour, we may need to share relevant information with third-party suppliers. This may include accommodation providers, restaurants, transport providers, activity operators, government agencies or other service providers involved in delivering your Tour.
We only provide information reasonably necessary for the relevant service to be provided.
Overseas Disclosure
Some of the service providers we rely on store or process information outside Australia. This includes our website and booking platform, our email and analytics providers, our advertising providers and the supplier who produces our merchandise. These providers are located in countries including the United States and the European Union.
We take reasonable steps to use reputable providers who handle personal information in accordance with their own published privacy and security policies.
Mailing List and Marketing
If you subscribe to our mailing list, we may use your name and email address to send information about Tasmanian Photography Tours, including new Tours, Workshops, upcoming dates, special offers and other relevant updates.
You can unsubscribe from marketing communications at any time using the unsubscribe option included in our emails or by contacting us directly.
Website, Cookies and Advertising
Our website uses cookies, analytics tools, advertising platforms and similar technologies to understand how the site is used, improve our services and measure the effectiveness of our marketing.
These technologies may collect information such as:
- pages visited;
- approximate location;
- device type;
- browser information;
- referral sources; and
- interactions with our website.
We also use advertising and remarketing services provided by third parties, including Google and Meta. These services may use cookies or similar technologies to show you our advertising on other websites and platforms after you have visited ours. They collect and handle information in accordance with their own privacy policies.
You can control cookies through your browser settings, and you can opt out of personalised advertising through the settings offered by Google and Meta.
Photographs and Video
Tasmanian Photography Tours may photograph or film Tours for promotional, marketing, editorial and commercial purposes. Participants may appear in photographs or video captured during a Tour.
If you do not wish to appear in promotional photography or video, tell us before the Tour and we will respect that. We will not use identifiable images of you in our marketing. You may still appear incidentally and unrecognisably in wide landscape images, which we cannot always avoid on a working tour.
Children
Our Tours are for participants aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information about a person under 18, please contact us and we will delete it.
Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
Personal information may be stored electronically using systems operated by Tasmanian Photography Tours and trusted third-party service providers.
Booking and financial records are generally kept for seven years to meet Australian tax and record-keeping requirements. Mailing list information is kept until you unsubscribe. Other information is kept only for as long as reasonably necessary for the purpose it was collected, or as required by law.
Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you, or to ask us to correct information that is inaccurate or incomplete.
We will respond to requests within a reasonable period and in accordance with applicable privacy laws.
Privacy Complaints
If you believe we have handled your personal information incorrectly, please contact us first so we can investigate and attempt to resolve the matter.
If you are not satisfied with our response, you may have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal obligations. The latest version will be published on our website.
Contact Us
For questions, requests or concerns about privacy, please contact:
Tasmanian Photography Tours
ABN 21 759 943 054
Email: bookings@tasmanianphotographytours.com.au
Website: tasmanianphotographytours.com.au
Last updated: September 2026